IT Support

our solutions

it support services

overview

What is IT Support Services?

When you outsource your IT to a trusted partner, they assume responsibility for ensuring that the day-to-day tasks are taken care of so you can focus on your core business. Our IT support solution makes your business more agile and innovative by reducing operating costs and risks while improving efficiencies.

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Our IT Support solutions will help your business get the most out of technology. Let’s get started

Services

Comprehensive IT services include

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Service desk

Virtuoso’s 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.[/iconlist_item][iconlist_item type=”image” icon_image=”2030″]

Intelligent toolset

Our solution includes a state-of-the-art intelligent toolset, enabling our team to protect, monitor, manage, automate and proactively fix issues with your technology.[/iconlist_item][iconlist_item type=”image” icon_image=”2041″]

Supplier escalation

We really get to know your company, and manage your 3rd party support relationships on your behalf.  This ensures your staff have the support they need, when they need it without being a burden on your internal teams.[/iconlist_item][iconlist_item type=”image” icon_image=”2028″]

Infrastructure

Whether your IT infrastructure is in the cloud or on-premise we ensure it’s always optimised to support the applications that your business demands.[/iconlist_item][iconlist_item type=”image” icon_image=”2027″]

Network Management

Cloud services are network dependent, which is why Virtuoso’s network management and monitoring services have become critical to IT.[/iconlist_item][iconlist_item type=”image” icon_image=”2043″]

Endpoint security

Client and server endpoints are centrally managed and continually monitored, ensuring security and stability while maximising uptime and employee productivity.[/iconlist_item][/iconlist]

Benefits

Our services provide a unique range of benefits

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Control IT Costs

You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.[/iconlist_item][iconlist_item type=”image” css=”.vc_custom_1557417617694{border-top-width: 7px !important;border-top-color: #bcbec0 !important;border-top-style: solid !important;}”]

Trusted IT adviser

Through our regular quarterly business reviews, we will oversee your IT roadmap ensuring your technology investments are paying dividends to your business.[/iconlist_item][iconlist_item type=”image” css=”.vc_custom_1555063966561{border-top-width: 7px !important;border-top-color: #bcbec0 !important;border-top-style: solid !important;}”]

Economies of scale

As your business grows, it’s technology and support requirements will grow, too. When you use a managed IT service you can scale your business up or down, on-demand.[/iconlist_item][iconlist_item type=”image” css=”.vc_custom_1557417838684{border-top-width: 7px !important;border-top-color: #bcbec0 !important;border-top-style: solid !important;}”]

Increased efficiency

You’ll have your IT needs outsourced to a team of IT experts, ensuring devices are secure and configured for optimal performance.  Users will have access to the apps they need to stay productive.[/iconlist_item][iconlist_item type=”image” css=”.vc_custom_1557418155139{border-top-width: 7px !important;border-top-color: #bcbec0 !important;border-top-style: solid !important;}”]

Lower Risk

By outsourcing your technology support to an experienced and certified Managed IT Service company, you lower the risk associated with downtime and lost productivity.[/iconlist_item][/iconlist]

Every business is a technology business, let’s explore your potential together Let’s get started

Virtuoso has brought our overseas offices closer together. By simplifying company-wide communication and collaboration, our company culture is stronger than ever.
Lisa Woollard, Danos Associates
Pricing and Plan

1 monthly fee for all IT services. No unpredictable surprises

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